Terms of Service

1. Agreement to Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Parlytics LLC, a Wyoming limited liability company (“Parlytics,” “we,” “us,” or “our”), governing your access to and use of the website located at parlytics.ai, the web application located at app.parlytics.ai, and all related services (collectively, the “Services”).

By accessing or using the Services, you represent that you have read, understood, and agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms. If you do not agree to these Terms, you must not access or use the Services.

2. Definitions

“Business Data” means all data, information, and content submitted by User to the Services, including but not limited to supply inventory data, vendor pricing data, order history, and practice management information.

“Order Form” means a written or electronic order document, subscription confirmation, or pricing agreement executed between User and Parlytics that specifies subscription terms, pricing, and other commercial details.

3. Eligibility

You must be at least 18 years of age to use the Services. By using the Services, you represent and warrant that you meet this requirement. The Services are intended for use by dental practices, dental service organizations, and related healthcare businesses operating in the United States.

4. Account Registration and Security

To access certain features of the Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@parlytics.ai of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account if any information provided during registration or thereafter proves to be inaccurate, false, or misleading, or if you violate any provision of these Terms.

You are encouraged to enable all available security features offered by the Services, including multi-factor authentication. Failure to enable available security features may increase the risk of unauthorized access to your account.

5. Subscription and Payment

Access to the full features of the Services requires a paid subscription. Subscription pricing, billing cycles, and terms are set forth in the Order Form or agreement executed between you and Parlytics, which is incorporated into these Terms by reference.

All fees are due in advance and are non-refundable except as expressly set forth herein or required by applicable law. We reserve the right to modify pricing upon 60 days' written notice.

If payment is not received by the due date, we reserve the right to suspend access to the Services until payment is received in full.

You are responsible for all applicable taxes associated with your subscription.

6. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Services in any way that violates applicable federal, state, local, or international law or regulation
• Transmit any material that is defamatory, obscene, offensive, or otherwise objectionable
• Attempt to gain unauthorized access to any portion of the Services or any systems or networks connected to the Services
• Use any automated means, including robots, scrapers, or data mining tools, to access or collect data from the Services
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services
• Use the Services to store or transmit Protected Health Information (PHI) without an executed Business Associate Agreement with Parlytics
• Resell, sublicense, or otherwise transfer your rights to access the Services to any third party without our prior written consent
• Introduce any viruses, malware, or other harmful code into the Services
• Interfere with or disrupt the integrity or performance of the Services

7. Intellectual Property

The Services and all content, features, and functionality thereof, including but not limited to software, text, graphics, logos, icons, and data compilations, are the exclusive property of Parlytics LLC and its licensors and are protected by United States and international copyright, trademark, patent, and other intellectual property laws.

Subject to these Terms, Parlytics grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes during the term of your subscription.

You retain all ownership rights in the Business Data you submit to the Services. By submitting Business Data, you grant Parlytics a limited license to process such data solely for the purpose of providing the Services to you.

8. Confidentiality

Each party may have access to confidential information of the other party in connection with the Services. Each party agrees to hold the other's confidential information in strict confidence, not to disclose it to third parties without prior written consent, and to use it only for purposes of these Terms.

Confidential information does not include information that: (a) is or becomes publicly known through no breach of these Terms; (b) was rightfully known before receipt from the disclosing party; (c) is independently developed without use of the disclosing party's confidential information; or (d) is required to be disclosed by law or court order.

9. Data Processing and Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to our collection and use of data as described in the Privacy Policy. If your use of the Services requires a Business Associate Agreement under HIPAA, please contact us at hello@parlytics.ai prior to submitting any Protected Health Information.

In the event of a conflict between these Terms and an executed Business Associate Agreement between the parties, the Business Associate Agreement shall control with respect to Protected Health Information. Parlytics will notify User of any confirmed security breach affecting User's Business Data within seventy-two (72) hours of discovery, or as otherwise required by applicable state or federal law.

10. Anonymized Benchmark Data

By using the Platform, you grant Parlytics a license to use your supply purchasing and pricing data in anonymized, aggregated form to generate industry benchmarks and comparative analytics for other users of the Platform. Parlytics will apply industry-standard anonymization techniques, including minimum group thresholds, to ensure that no individual practice's data can be identified. You may opt out of this data use at any time by contacting support@parlytics.ai without affecting your right to use the Platform. Opt-out is prospective only — data already incorporated into aggregated benchmarks prior to opt-out cannot be removed. Parlytics anonymizes data in a manner designed to prevent identification of User or any individual patient.

11. Disclaimers

12. Limitation of Liability

13. Indemnification

You agree to defend, indemnify, and hold harmless Parlytics LLC and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your use of the Services; (c) your Business Data; or (d) your violation of any third-party rights.

14. Term and Termination

These Terms commence on the date you first access the Services and continue until terminated.

You may terminate your account at any time by contacting us at hello@parlytics.ai. Termination by User does not entitle User to a refund of any prepaid fees. If Parlytics terminates these Terms without cause, Parlytics will provide a pro-rata refund of any prepaid fees covering the period after the termination effective date.

We may suspend or terminate your access to the Services immediately upon written notice for: (a) material breach of these Terms; (b) non-payment of fees; (c) violation of the Acceptable Use provisions; or (d) if we reasonably believe continued access poses a security or legal risk. For termination without cause, we will provide thirty (30) days written notice. Upon termination, your right to use the Services will immediately cease.

Upon termination, upon written request submitted within thirty (30) days of termination, Parlytics will provide User with an export of their Business Data in a standard format. Parlytics will delete User's Business Data within ninety (90) days of termination, except as required by applicable law or regulation. Deletion applies to User's identifiable Business Data; anonymized aggregated data already incorporated into benchmarks is not subject to deletion.

Sections 7, 8, 11, 12, 13, 15, and 16 shall survive termination of these Terms.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, without regard to its conflict of law provisions.

Any dispute arising out of or relating to these Terms or the Services shall first be submitted to non-binding mediation. If mediation is unsuccessful, disputes shall be resolved by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules. The arbitration shall take place in McLean, Virginia, or remotely at the agreement of the parties.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent irreparable harm.

YOU AND PARLYTICS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

If the arbitration clause is found unenforceable, the class action waiver shall survive independently to the maximum extent permitted by law.

16. General Provisions

• 16.1 Entire Agreement. These Terms, together with the Privacy Policy and any applicable Order Form, constitute the entire agreement between you and Parlytics with respect to the Services and supersede all prior agreements and understandings.
• 16.2 Severability. If any provision of these Terms is found to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
• 16.3 Waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
• 16.4 Assignment. You may not assign these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction.
• 16.5 Force Majeure. Neither party shall be liable for any failure or delay in performance due to causes beyond their reasonable control, including acts of God, natural disasters, pandemic, war, terrorism, labor disputes, or governmental actions.
• 16.6 Notices. All notices under these Terms shall be in writing and delivered to hello@parlytics.ai (for notices to Parlytics) or to the email address associated with your account (for notices to you).

17. Contact Information

For questions regarding these Terms of Service, please contact us at: